We’ll take your development very seriously. And will give you everything you need to do your job well. Your induction alone will include everything from Food Safety and Communication to Confidence and Time-Keeping. From that point, Guest Servers will progress to our ‘Academy of Heartfelt Service’ with topics such as Team Working, Menu Knowledge, Dessert Preparation and Smile Training (who knew?) Kitchen Team Members will join our ‘Academy of Culinary Excellence’ with delights such as Pizza Prep, ‘Best when Busiest’ and ‘It’s all about the sparkle’. Love it. It’s a awesome mix of online and on-the-job training. And should you wish to progress into Management, you’ll be cross-trained on both Academies. You’ll be unstoppable!
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You’ll follow a hugely detailed programme called the ‘Academy of Hospitality Leadership’, which covers web-based, classroom and on-the-job training. You’ll have your own Training Manager who’ll guide you through modules such as ‘Cash Management’, ‘Leading the Guest Experience’ and ‘Handling the Unexpected’. BOO! You see? You weren’t expecting that were you?
Search JobsYour programme is designed to build on the day-to-day operations knowledge that you learnt as a Shift Manager. That means you’ll be equipped with everything you need to run the business when the Manager’s away. Everything from forecasting sales, P&L and training your team, to scheduling shifts, payroll and managing your workload.
Search JobsWe might be biased, but we believe we have some of the best-trained Managers in the restaurant sector. We focus on all kinds of modules such as ‘Growing Others’, ‘Bench Planning’ and ‘Employee Relations’. Importantly, we’ll focus on the behaviours you’ll need to manage people, keep standards high and deliver killer results. You’ll come out the other side as an effective, knowledgeable and confident leader, whatever challenges come your way.
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